Most businesses use open-source technology nowadays. But not all solutions are the same and are not the best for all users.
Let’s take, for example, optical character recognition (OCR). There are lots of vendors offering OCR software development kits (SDKs), many of which are open-source. But fact remains that these options vary in so many ways, and so do the results they bring to various users. If you own a business, how then do you select an OCR solution that fits your needs perfectly?
First and foremost, find an OCR brand with a positive reputation. Get some research going – read about their history, their customer profile, their warranty models, etc. Very importantly, make sure they are an original developer and not just repackaging other solutions with their brand.
A robust OCR solution is one that works with an entire range of image and application formats, such as TIF, PDF, and so on. In short, all applications utilized by businesses these days! If there’s a need for other software, then you obviously have the wrong solution.
As a business, you probably have to comply with many government regulations, which means the conversions you get should be 100% accurate, whether characters, punctuation marks, graphics, etc. The copy must be no different from the original, that’s it. Even minor mistakes should not be tolerated. Why invest in software if you still need to spend time checking for errors in the final output anyway? It’s self-defeating.
We all know that in a business setting, time is money. You can’t be stalled by an OCR solution that isn’t running up to speed. Look for an OCR vendor that offers a free trial. See how many documents they can convert within an hour without any human intervention. If they won’t give you a trial, that means they’re not sure of their own product. Of course, that’s a red flag right there.
Besides accuracy, you’ll also want your OCR solution to be secure. The need for secure data conversion, delivery and storage processes is common among businesses. Therefore, your OCR vendor should demonstrate an understanding of this need.
Finally, keep in mind that the job of your vendor is not only to provide technology but quality service and support as well. While it’s true that this is something you’ll only find out after paying for their product, you can always explore online reviews, which can be incredibly helpful. Not all reviews can be trusted, but if you only read them in well-known, third-party websites, you’re fairly safe.